Frequently Asked Questions

New Customers

Returning Customers

Who can purchase?
We sell only to accredited commercial accounts.

Our products are being sold retail at medical supplies stores and online.

How to become a provider?
We need to confirm that you are the legit medical care facility. You can call or write us an email and request our representative to review your company.
You can also fill out our credit application and mail it to us or fax it to us. We will review your application within 48 hours
Forgot Password
Please enter your username or email address. You will receive a link to create a new password via email.Change Password

Locked Out of Site

For your security, we only allow only 5 Web Site login attempts. After which, you will be locked out for 20 minutes. If you are locked out of our site wait for the 20 minutes or contact technical support.

Is this site secure?

Our site is a secure e-commerce web site. We value the privacy of our online customers. We collect information only for the limited used of our own site. All information you provide to us is considered confidential—we do not rent or sell customer lists. Your credit card or bank account information is safe against unauthorized access from intruders.

We take all the necessary precautions to keep all information obtained from our online customers secure against unauthorized access and use and we periodically review our security measures. Although there is no way that any web site can absolutely guarantee the security of your information, we are committed to employing reasonable security measures and to regularly reviewing our security practices. As noted in our Privacy Policy, however, you are responsible for keeping your login information and passwords confidential. To access your account, we require that you login by providing your User ID and Password. We urge our customers to keep their login information private.

Open an Account

Contact Us to review your company.

We will review your application within 2 business days and you will be notified by one of our representatives.

Online Account
First-Time Customers — You can check “Create an online account” box on your application. Existing Customers — If you have ordered from us before by phone, fax or sales representative, but have not ordered from this web site, we encourage you contact us via phone or email to gain online access.
Drop/Direct shipping
We do ship directly to customers. All sales are prepaid. Contact us for opening an account.
Click “Provider Login” button in top right corner. Enter User Name or Email and password.